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About Us

“Leadership, Focus, Excellence”

1st Parcel Direct is a privately owned company operating a network of 30 wholly-owned Service Centres across the UK, enabling us to provide a truly national and local service to our customers.

We have combined our unrivalled national coverage with a considerable investment in technology, which further differentiates us from other courier providers. This means that our customers have a choice, of calling their local Service Centres to discuss their requirements and book parcel collection, or booking and tracking parcels online through our website.

Specialising in customer satisfaction, at 1st Parcel Direct, we provide reliable courier services covering local, National and International, Uk Parcel 24-hour Delivery, Pallet Delivery and Holiday Luggage Service.

What Our Team Do

At 1st Parcel Direct, our staff are knowledgeable about the local area, road conditions and services and can assist customers in choosing the best service for their requirements. With years of experience, we know the delivery business inside out and we’re here to offer you the best help and support with the service you choose.

Our success is based on continually providing essential and professional business-to-business and residential services through dedication to understanding customers’ needs and translating these into an efficient and reliable service to achieve satisfaction.

“1st Parcel Direct is one of the UK’s leading logistics providers with a strong management team, a diverse and flexible service portfolio and a strong customer base.”

What We Offer

We offer a comprehensive portfolio of services designed to meet the needs of our strong customer base. Our customer base is diverse and includes many blue-chip companies and a range of business and public sector organisations.

At 1st Parcel Direct, we are continually developing new and enhanced services to meet our existing and potential customers; we also have an environmental policy and program in place across its business.

An example of our continued development of new services was the introduction of Smart cars to its fleet. We now offer motorbike and cycle couriers the opportunity to get ‘Smart,’ and we have several branded Smart vehicles as part of our fleet and using the two-seater minis as parcel delivery vehicles.

The vehicles have been an enormous success; the two-seater vehicles are perfect for city driving, at only 2.5 metres in length. With a full turning circle of 8.7 metres they make a perfect delivery partner. This new addition to 1st Parcel Direct’s fleet benefits the environment as the Smart car has the lowest CO2 emissions compared to many other cars on the road.

At 1st Parcel Direct, our services are diverse and flexible, making us the ideal choice for those looking for a total solutions delivery partner or simply a Uk Parcel 24-hour Delivery, International Courier, Pallet Service, or Specialist Services provider.

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